Careers

Firebrand Technologies, located in beautiful downtown Newburyport, MA, is a software and technology service company for the book publishing industry. Firebrands wear many hats, are not afraid to roll up their sleeves and get their hands dirty, and embrace the never-ending technical challenges in the book industry with enthusiasm and a sense of purpose.

Unfortunately, we do not offer relocation benefits or sponsor visas. US citizens, Green Card Holders, and those authorized to work in the US are encouraged to apply, but we are unable to sponsor H1b candidates at this time.

Our company is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis [“protected class”] including but not limited to: veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Please, no agency responses; they will be summarily deleted.

Open Positions


Application Support Analyst

Firebrand Technologies is seeking candidates for an Application Support Analyst position. As a software and technology services company, we’ve been helping publishers handle their internal workflows, digital distribution, and marketing efforts for more than 30 years. Our community-focused approach gives our clients more than just tools and support; it helps foster an optimal atmosphere for innovation and product success. A general sense of pride and accountability in your work are necessary to become successful in this position, as is the desire to meet high quality standards. Our clients are very dear to us and we go above and beyond to make sure that their needs are met.

Our ideal candidate will embrace this philosophy and do their best to help publishers succeed. This will entail some combination of investigative work into why a process didn’t go as expected, helping clients troubleshoot issues with industry trading partners, training users on best practices, and determining how to best address publisher queries.

This is a remote position for someone located in the United States. If a candidate prefers to work in our office in Newburyport, MA, that is also an option once it is deemed safe to reopen the office.

Responsibilities include, but are not limited to:

  • Develop a deep understanding of our applications, particularly Title Management and Eloquence on Demand
  • Evaluate, prioritize, and actively resolve client help requests in a courteous, professional, and timely manner
  • Investigate reported issues, work with clients to understand the full scope, and write up the resultant cases in our case management system
  • Perform technical research, such as code review or database queries, as needed
  • Create scripts and reports to help streamline departmental tasks and improve overall service
  • Manage case list and provide clients and management with status updates

Requirements:

  • Bachelor’s degree
  • 2 years experience
  • Excellent written and verbal communication skills
  • Ability to multitask in a dynamic environment
  • Strong working knowledge of MSSQL
  • Experience with Crystal or VisualCron is helpful but not required
  • Experience working in Title Management, Jira, Zendesk, and NetSuite is a plus
  • When it is deemed safe to travel, make periodic short-term trips to our office in Newburyport, MA

No relocation assistance or visa sponsorship available.

Compensation will be commensurate with experience.

No agency responses.

To apply for this position please send cover letter and resume to jobs@firebrandtech.com.


SQL Developer

Firebrand Technologies is seeking remote candidates for a SQL Developer position. Candidates must be located in the United States. We are looking for a motivated, ambitious, and tenacious SQL guru to join the integrations team. For more than 30 years Firebrand Technologies has been specializing in getting new publishing clients’ title data into our Title Management application, as well as building and supporting tools that help us do this as efficiently as possible. As a new member of the team, you’ll be managing your own project queue while under the tutelage of more senior members. 

We are interested in a developer who understands the process of software development, including the importance of development, test, and production environments and responsibilities inherent in each. If you consider winding your way through several layers of code and hitting some land mines along the way a good time, then we want to work with you. We encourage creativity and ingenuity and hope you can teach us a few tricks of your own, when appropriate. 

We aren’t the only company with a casual office, games in our break room, and regular social events. What you won’t find elsewhere, though, is a group of people who are more passionate about what they do. A general sense of pride and accountability in your work are necessary to become successful in this position, as is the desire to meet high quality standards. Our clients are very dear to us and we go above and beyond to make sure that their needs are met. Our small team has the luxury of working outside of strict engineering guidelines but needs to remain disciplined and conscious of the big picture. This is an excellent opportunity to contribute to the growth of Firebrand Technologies.

This is a remote position for someone located in the United States.

Responsibilities include (but are not limited to):

  • Work on multiple projects as assigned
  • Effectively communicate the status of projects to the team and clients
  • Manage case/task list in Jira
  • Document procedures in our shared team space in Confluence
  • Work closely with publishing clients
  • When it is deemed safe to travel, make periodic short-term trips to client offices in New York City and other U.S. locations as well as to our office in Newburyport, MA

Qualifications:

  • Bachelor’s degree
  • 3 to 5 years experience
  • Excellent written and verbal communication skills
  • Strong working knowledge of SQL Server 2008 and above and T-SQL programming is required
  • Experience with web design and related technologies, such as ASP.NET, C#, and Visual Studio, is a plus
  • Experience with Crystal Reports is a plus

No relocation assistance or visa sponsorship available.

Compensation will be commensurate with experience.

No agency responses.

To apply for this position please send cover letter and resume to jobs@firebrandtech.com.


Software Engineer (PHP/Symfony)

We are Firebrand Technologies, a software and technology services company that has been helping publishers handle their internal workflows, digital distribution, and marketing efforts for over 30 years.

If you love books and building things on the web, we are sure you would enjoy:

  • Building web-based tools used by book publishers to make their job easier
  • Releasing code often and getting immediate real world feedback
  • Coding in PHP with Symfony and deploying to Amazon Web Services
  • Working either remotely or in our office in Newburyport, MA

Our team is currently building a service that monitors changes in book data across selected retail sites. When we detect a problem with one of our clients’ titles, we alert them and help them proactively address it. We face interesting challenges in back-end processing, query optimization, building efficient user interfaces, producing actionable data visualizations and reports, and in other areas across all levels of the application stack.

With this and other exciting projects underway, it’s a great time to join the Firebrand team!

At Firebrand, you will:

  • Contribute directly to the architecture and implementation of multiple Symfony-based PHP projects
  • Be responsible for PHP back-end as well as JavaScript and HTML front-end code
  • Work with and occasionally contribute to open source software packages that we use in our projects
  • Build automated functional and unit tests
  • Participate in agile planning sessions using Jira and related tools
  • Document useful practices and tools to share with the team

Your qualifications:

  • Bachelor’s degree or equivalent work experience
  • 2+ years of experience with modern PHP code and testing
  • Experience with the Symfony framework (version 3+) is highly desirable
  • Experience with database development and optimization (we use PostgreSQL and MongoDB)
  • Experience with PHP 7.1+, JavaScript, HTML, PHPUnit, Composer, Node.js, Webpack, and Linux
  • Experience with Scrum or other agile processes, and with Jira or similar tools
  • Excellent communication skills

This position is either remote from anywhere in the continental United States with occasional travel required, or based out of our office in Newburyport, MA, depending on your preference.

No relocation assistance or visa sponsorship available.

Compensation will be commensurate with experience.

No agency responses.

To apply for this position please send cover letter and resume to jobs@firebrandtech.com.


Senior Software Engineer (PHP/Symfony)

We are Firebrand Technologies, a software and technology services company that has been helping publishers handle their internal workflows, digital distribution, and marketing efforts for over 30 years.

If you love books and building things on the web, we are sure you would enjoy:

  • Building web-based tools used by book publishers to make their job easier
  • Releasing code often and getting immediate real world feedback
  • Coding in PHP with Symfony and deploying to Amazon Web Services
  • Working either remotely or in our office in Newburyport, MA

Our team is currently building a service that monitors changes in book data across selected retail sites. When we detect a problem with one of our clients’ titles, we alert them and help them proactively address it. We face interesting challenges in back-end processing, query optimization, building efficient user interfaces, producing actionable data visualizations and reports, and in other areas across all levels of the application stack.

With this and other exciting projects underway, it’s a great time to join the Firebrand team!

At Firebrand, you will:

  • Contribute directly to the architecture and implementation of multiple Symfony-based PHP projects
  • Be responsible for PHP back-end as well as JavaScript and HTML front-end code
  • Work with and occasionally contribute to open source software packages that we use in our projects
  • Build automated functional and unit tests
  • Participate in agile planning sessions using Jira and related tools
  • Document useful practices and tools to share with the team

Your qualifications:

  • Bachelor’s degree or equivalent work experience
  • 4+ years of experience with modern enterprise PHP code and automated testing
  • Experience with the Symfony framework (version 4+)
  • Experience with database development and optimization (we use PostgreSQL and MongoDB)
  • Experience with PHP 7.3+, JavaScript, HTML, PHPUnit, Composer, Node.js, Webpack, and Linux
  • Experience with Scrum or other agile processes, and with Jira or similar tools
  • Excellent communication skills

This position is either remote from anywhere in the continental United States with occasional travel required, or based out of our office in Newburyport, MA, depending on your preference.

No relocation assistance or visa sponsorship available.

Compensation will be commensurate with experience.

No agency responses.

To apply for this position please send cover letter and resume to jobs@firebrandtech.com.