Eloquence on Alert
Protecting discoverability and sales with automated retail monitoring
Proactively Monitor Your Catalog and Protect Your Revenue
Metadata doesn't stop working once it's distributed. Retail listings change constantly, and even small issues—such as missing buy buttons, incorrect pricing, missing cover images, or unauthorized third-party sellers—can impact discoverability and sales without warning.
Eloquence on Alert serves as your automated catalog monitoring solution, continuously tracking your titles across major online retailers, including Amazon and Barnes & Noble. By monitoring critical product information, retailer compliance, pricing, availability, customer reviews, and marketplace anomalies, Eloquence on Alert helps your team identify issues early and take corrective action before they affect performance.
Available as a standalone solution, Eloquence on Alert eliminates the need for manual retailer audits and provides actionable insights that help publishers maintain catalog integrity, improve operational visibility, and maximize revenue opportunities across their entire title portfolio.
Eloquence on Alert provides proactive retail monitoring to safeguard content discoverability, availability, and revenue
Features of Eloquence on Alert
Third-Party Seller & Buy Button Alerts
Detect critical retail threats like lost buy buttons and unauthorized third-party sellers. Quickly protect your market share and bottom line.
Price & Metadata Tracking
Automatically track unauthorized list price fluctuations and critical metadata issues across online marketplaces. Catch costly errors before they negatively impact your overall sales.
Audience & Trend Analytics
Monitor sales rank and audience behavior trends like customer reviews and ratings over time. Confidently adjust your promotional strategies based on actionable data.
Innovative Site Explorer Tool
Stop opening hundreds of browser tabs to check live product pages manually. Our unique Site Explorer tool quickly cycles through titles across all retailers.
Customizable Cadences & Alerts
Set customized daily, weekly, monthly, quarterly, or annual collection cadences for different frontlist and backlist titles. Easily configure personalized alerts to surface exactly what matters most.
Unlimited User Access
Enjoy unlimited user accounts without paying extra per-user licensing fees. Give your entire marketing and sales team complete visibility into your online retail performance.
Go Deeper: Eloquence on Alert
See how Eloquence on Alert protects your book sales and ensures online retail compliance
Eloquence on Alert is the industry's most advanced online retail monitoring platform. Acting as your dedicated online secret shopper, it automatically tracks your titles across major marketplaces to instantly detect lost buy buttons, unauthorized price fluctuations, and third-party seller threats.
The real value is in proactive market intelligence and control. By replacing tedious manual page checks with customized, automated alerts, your team can quickly resolve hidden metadata issues and capitalize on emerging sales trends before they impact your revenue.
Download the Eloquence on Alert product flyer to explore the product's full capabilities of and discover how it can safeguard your catalog's digital presence.
With Eloquence on Alert, publishers can track key metrics like cover image differences, pricing discrepancies, missing buy buttons, and sales rank changes, all in one clear, user-friendly dashboard view
Frequently Asked Questions about Eloquence on Alert
-
How do we protect our revenue from unauthorized third-party sellers hijacking our book listings?
- Losing the “Buy Button” to a third-party seller can severely impact your direct sales and revenue. Eloquence on Alert acts as your automated secret shopper, actively monitoring your titles across major retailers like Amazon, Barnes & Noble, and Bookshop.org. The system automatically generates alerts the moment a third-party seller wins the buy button, empowering your team to take swift, targeted action to protect your market share.
-
How can we track unauthorized price fluctuations across multiple online retail channels?
Manually tracking list and sale prices across dozens of platforms is nearly impossible at scale. Our software automatically tracks pricing discrepancies across the market and flags titles with significant list price differences. To help your team focus on the most critical issues, our proprietary Impact Score analyzes sales rank alongside price points, highlighting exactly which pricing errors pose the biggest immediate threat to your bottom line.
-
How do we find out if a retailer is displaying an old, missing, or incorrect cover image for our titles?
A missing or incorrect cover image directly harms customer conversion. Eloquence on Alert features a dedicated Cover Image Differences report that visually compares the covers currently live on major retail sites against your approved, distributed cover. This allows your staff to quickly spot and remediate missing covers, generic placeholders, or outdated editions without having to manually check hundreds of individual product pages.
-
Is there a tool that tracks long-term sales rank trends and customer review drops for our catalog?
Yes. Eloquence on Alert provides deep audience analytics by tracking your sales rank, customer ratings, and review counts for up to two years. Your marketing team can set up customized alerts to notify them of sudden drops in review averages or major sales rank shifts, allowing them to confidently adjust promotional strategies based on real-time market intelligence.
-
Do we need to use Firebrand's internal Title Management system to utilize these retail monitoring tools?
No! While Eloquence on Alert offers seamless integration to enhance our internal Title Management and Eloquence on Demand solutions, it is available as a highly powerful standalone service for ANY publisher. You can easily import your title data using a standard ONIX feed, allowing you to instantly deploy this “secret shopper” regardless of what internal database you currently use.
-
How much does it cost to monitor a massive backlist of titles?
Eloquence on Alert is built with flexible and affordable pricing tiers for publishers of all sizes, and we do not charge extra per-user licensing fees. You can set customized daily, weekly, monthly, quarterly, or annual collection cadences for different segments of your catalog to fit your budget; in fact, daily tracking for a curated list of up to 25 essential titles starts as low as $49 per month (with a free 1-month trial!).